MEDDEV OPTIMUM
A partner you can count for the sustainable, dynamic supply chain solutions you need to navigate the road to success for your medical device company.
Supply chain support and vendor management
ERP system development and management
E-commerce development, sales, and support
Customer service
SERVICES
SUPPLY CHAIN AND VENDOR MANAGEMENT
Creating a secure, reliable network of vendors is critical, and even more so in today's strained supply chain environment. MedDev Optimum offers the connections and expertise to work with suppliers domestically and overseas, managing every step of the process to make sure your products are produced, packaged, and shipped to meet your customers’ needs.
ERP SYSTEMÂ DEVELOPMENT &Â MANAGEMENT
Business success is driven by information, and the most successful businesses utilize ERPs, facilitating the tracking and utilization of information and data needed for efficient day-to-day operations and performance management (e.g., planning, budgeting, financial reporting).
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MedDev Optimum offers expertise with a variety of ERPs, including NetSuite, Zoho, and Excel to seamlessly integrate your business information and data across all functions, key to successfully managing and growing your information-driven business:
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Supply chain and inventory management,
Customer sales and service,
Accounting, including accounts receivables and accounts payables, and
Other general business administrative and support functions.
E-COMMERCE
Whether your sales are generated with direct customer interface with your company (in-person, phone, website) or through a third-party e-commerce sales portal (Amazon, Walmart Marketplace), MedDev Optimum is there to efficiently and economically manage customer orders, fulfillment, and shipping.
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Our expertise in setting up and managing third-party webstores will get your product into the hands of your customers quickly and economically, making it easier to generate that income stream you need to grow your company. We also offer customized internal fulfillment systems that allow your company to forgo the often steep third-party fees that can cut into your profits.
CUSTOMER SERVICE
Customer Service is critical for all businesses, but is even more important in healthcare. MedDev Optimum has expertise in sales, streamlining responses with ready-to-go answers to help them FAQs related to product trouble-shooting, ordering, shipping, structuring phone and email inquiries, troubleshooting technical medical device issues, and more.
REQUEST FOR INFORMATION
OLIVIA MALICE
CEO and Founder
Olivia knows how critical a strong business foundation is to any new and developing company. Leveraging her years of experience navigating difficult, dynamic supply chains, she has built a career helping start-ups and small businesses establish their operations for long-term success. She is a graduate of Georgia Tech and holds degrees in operations & supply chain management and biology.
